Shipping policy
We ship all orders through Royal Mail Tracked 24 Tracked service, DPD + DHL, depending on country.
- 2-3 working days for parcel delivery with online tracking.
- We ship within the UK, EU and USA.
- Orders placed before 12 PM Monday to Friday will be processed & shipped on the same working day. You will receive your parcel within 2-3 working days (excluding holidays). For Highlands and Islands this could be an extra day.
- Orders placed on a Friday (after 12 PM), Saturday or Sunday will be dispatched on the following Monday (excluding bank holidays).
- Deliveries are made by Royal Mail Monday to Saturday.
- You will be notified by email once your order is dispatched and you will receive your tracking number, which can be used to get all the updates about your delivery.
- You can track your order on the following website https://www.royalmail.com/track-your-item#/
*Please note that in the event of Royal Mail Strikes/Non-working times and adverse weather conditions, we cannot guarantee delivery times and we cannot refund any orders that have already been despatched/ordered, until they arrive with you. In the event of a lost/wrongfully delivered parcel, we will only be able resend the order.